How long and how often are sessions?
Therapy typically begins with weekly 45 minute visits. Some people may meet their treatment goals faster with more frequent visits.
How long does therapy last?
Each person is unique. How long you stay in therapy depends on the scope and complexity of issues addressed and your desire to continue.
What should I expect on the first visit?
Please take a seat in our reception area when you arrive. Your therapist will greet you and invite you into his/her office and begin by providing you with some information about what you can expect in that first session. From there she or he will facilitate a conversation in order to get to know you and your concerns, questions and goals, as well as answer any questions or concerns you may have.
Towards the end of the session, you will be asked to complete some basic paperwork. Your therapist will then collect the completed paperwork and your payment or co-pay for the first session and identify appropriate next steps, including agreeing on a consistent meeting time and scheduling your next appointment.
Insurance and payment
We are an in-network provider for Aetna. If you plan to use insurance as payment, you should contact your insurance company and ask the following questions:
- What is the co-payment amount for which I am responsible at each session?
- Do I have a yearly session limit and, if so, what is that limit?
- Do I need to obtain a referral or a pre-authorization to use my mental health benefits? If so, can you tell me the steps I need to take to obtain such authorization?
Please note that if you plan to use insurance for payment that you are responsible for understanding how your insurance plan works and for obtaining any referrals or authorizations needed prior to your first meeting.
Once you provide your insurance information, we will take care of billing for all attended sessions. You are responsible, however, for keeping track of how many sessions you have attended and how many are covered by your insurance plan. You are also responsible for any missed or cancelled appointments as these cannot be billed to insurance.
If we are not a provider for your insurance plan, you may have out-of-network benefits that would cover all or a percentage of our fees. If you’d like to find out whether your insurance company will reimburse you for the cost of counseling/therapy, you should contact your insurance company. Some of the questions you might ask include:
- Do I have out of network mental health benefits?
- If so, what percentage of the session fee do you cover?
- What is the deductible, and how much of the deductible have I met?
- How many sessions are covered, and in what time period?
- How do I access the form(s) needed to submit a request for reimbursement?
Where is the office located?
We are located at 60 East 42nd Street, Suite 4600 New York, NY 10165.
Flatiron Mental Health Counseling provides counseling and psychotherapy services for individuals struggling with stress, anxiety, depression, addictions, relationships and intimacy, loss and career/life transitions.